Full Feature Breakdown

Everything you need
to automate DMs

An all-in-one platform for building, managing, and scaling direct message automation across Instagram, Facebook, and WhatsApp. No code required.

Free plan available · No credit card required

Flow Builder

Visual Flow Builder

Design complex automation workflows with an intuitive drag-and-drop interface. No coding, no complexity -- just connect nodes and go live.

  • Drag & drop node editor with 11 node types

    Triggers, actions, conditions, delays, A/B splits, and more

  • Condition branches & A/B splits

    Route contacts based on tags, keywords, or random splits

  • Real-time testing & simulation

    Preview your entire flow before going live

  • Version history with rollback

    Undo mistakes and restore previous versions instantly

flow-builder.tsx
LIVE
Instagram DMs
Comment triggersStory repliesWelcome messagesKeyword detection
Facebook Messenger
Page automationLead captureButton menusPersistent menu
WhatsApp Business
Customer supportNotificationsTemplate messagesQuick replies
Unified Inbox
Coming Soon
Multi-Channel

Multi-Channel Automation

Manage Instagram, Facebook, and WhatsApp from a single dashboard. One flow builder, multiple channels, unified experience.

  • Instagram DMs

    Comment triggers, story replies, welcome messages

  • Facebook Messenger

    Page automation, lead capture, persistent menus

  • WhatsApp Business

    Customer support, notifications, template messages

  • Unified inbox (coming soon)

    All conversations in one place, across every channel

Triggers & Sequences

Smart Triggers & Sequences

Set up automations that fire at exactly the right moment. Keyword detection, timed sequences, and event-based triggers -- all configurable without code.

  • Comment keyword triggers

    Auto-DM when someone comments a specific word on your post

  • Welcome sequences for new followers

    Greet new followers with a personalized DM series

  • Drip campaigns over days/weeks

    Schedule messages that go out on a timed cadence

  • Story reply automation

    Automatically respond when someone replies to your story

  • Manual triggers for one-off sends

    Fire a flow from your dashboard with a single click

Comment Keywords

Auto-DM when someone comments a keyword

New Follower

Welcome sequence on follow

Drip Campaigns

Scheduled messages over days/weeks

Story Replies

Engage with story interactions

Manual Trigger

One-off sends from your dashboard

JD

Jane Doe

@janedoe

lead
engaged

24

Messages

3

Flows

5d

Last Active

Recent Activity

Opened welcome message2h ago
Replied to promo DM1d ago
Tagged: interested3d ago
Search contacts...
CRM

Contact Management & CRM

Know exactly who you're talking to. Every contact has a full profile with conversation history, tags, and activity timeline -- all searchable and filterable.

  • Contact profiles with conversation history

    Full timeline of every interaction across channels

  • Tags and segments for targeting

    Organize contacts into groups for precise automation

  • Search and filter across all contacts

    Find anyone instantly with advanced filters

  • Import/export capabilities

    Bring in existing contacts or export data anytime

Analytics

Analytics Dashboard

Track every message, every open, every reply. Real-time performance metrics that help you optimize your flows and grow your audience.

  • Message delivery & open rates

    Know exactly how many messages land and get read

  • Flow performance metrics

    See which flows convert and which need tuning

  • Subscriber growth tracking

    Monitor audience growth over time with trends

  • Event-level activity log

    A real-time feed of every event across your account

Delivered

12,847

+23.5%

Open Rate

89.2%

+4.1%

Reply Rate

34.6%

+8.2%

Subscribers

2,341

+156 this week

Messages / Month

J
F
M
A
M
J
J
A
S
O
N
D

Activity Log

12:34SENTWelcome DM to @user_483
12:33OPENPromo flow opened by @sarah
12:31TRIGGERKeyword "price" by @mike
5 nodes
Onboarding

Welcome Sequence

3-step new follower welcome flow

8 nodes
Sales

Product Launch

Announce & drive DM conversations

6 nodes
Support

FAQ Auto-Reply

Keyword-based question answering

4 nodes
Engagement

Comment Giveaway

Run contests via comment triggers

7 nodes
Sales

Lead Qualifier

Score and route leads via DM

5 nodes
Engagement

Re-engagement

Win back inactive subscribers

Templates

Template Library

Don't start from scratch. Browse pre-built flows for common use cases, deploy in one click, and customize to match your brand.

  • Pre-built flows for common use cases

    Professionally designed by automation experts

  • One-click deploy to your account

    Import any template and go live in seconds

  • Categories: onboarding, sales, support, engagement

    Find the right template for every scenario

  • Create and share your own templates

    Save your best flows as reusable templates

Compare Plans

Feature availability by plan

See exactly what's included in Free, Pro, and Business.

FeatureFreePro
Popular
Business
Visual Flow Builder
Node types5 basicAll 11All 11
Active flows3UnlimitedUnlimited
Instagram DMs
Facebook Messenger
WhatsApp Business
Comment triggers3UnlimitedUnlimited
Welcome sequences1UnlimitedUnlimited
Drip campaigns
A/B split testing
Contact profiles
Tags & segments5 tagsUnlimitedUnlimited
CRM search & filterBasicAdvancedAdvanced
Import / export
Analytics dashboardBasicAdvancedCustom
Flow performance
Activity log7 days90 daysUnlimited
Template library5 templatesFull libraryFull library
Custom templates
Version history30 daysUnlimited
API access
Team members13Unlimited
White-label
Campaign Management

Run influencer campaigns end-to-end

Beyond DM automation — Chat33 is a full campaign management platform for brands and influencers.

Campaign Creation

Set budgets, DM keywords, milestone bonuses, and approval requirements. Fund via Stripe escrow.

Influencer Discovery

Browse creator profiles with trust scores, niches, and campaign history. Invite or accept applications.

Content Approval

Review submitted videos before they go live. Auto-approve after deadline. Reject with feedback.

Escrow & Payouts

Campaign budget held in escrow. Fixed fees + milestone bonuses released automatically to influencers.

In-App Messaging

Brand-influencer chat built in. FB Messenger-style popups. No need for external communication.

Campaign Feed

See all submitted videos in one feed with embedded players. Instagram, YouTube, and TikTok.

Video Analytics

Track content performance automatically

No more asking influencers for screenshots. View counts are polled automatically across all platforms.

Instagram Reels

Reach, likes, comments tracked via Instagram Graph API

YouTube

Views, likes, comments tracked via YouTube Data API

TikTok

Views, likes, shares tracked via TikTok API

Milestone Detection

Hit 10K views? Bonus is calculated and released automatically

Ready to build your first flow?

Automate your DMs and run influencer campaigns that drive results. Free to start. Set up in minutes.

No credit card required · Free plan available forever