Full Feature Breakdown

Everything you need
to automate DMs

An all-in-one platform for building, managing, and scaling direct message automation across Instagram and Facebook. No code required.

Free plan available · No credit card required

Flow Builder

Visual Flow Builder

Design complex automation workflows with an intuitive drag-and-drop interface. No coding, no complexity -- just connect nodes and go live.

  • Drag & drop flow editor with live phone preview

    Triggers, actions, conditions, delays, A/B splits, and more

  • Condition branches & A/B splits

    Route contacts based on tags, keywords, or random splits

  • Real-time testing & simulation

    Preview your entire flow before going live

  • Version history with rollback

    Undo mistakes and restore previous versions instantly

flow-builder.tsx
LIVE
Multi-Channel

Multi-Channel Automation

Manage Instagram and Facebook from a single dashboard. One flow builder, multiple channels, unified experience.

  • Instagram DMs

    Comment triggers, story replies, welcome messages

  • Facebook Messenger

    Page automation, lead capture, persistent menus

  • WhatsApp Business (coming soon)

    Customer support, notifications, template messages

  • Unified inbox

    All conversations in one place, across every channel

Triggers & Sequences

Smart Triggers & Sequences

Set up automations that fire at exactly the right moment. Keyword detection, timed sequences, and event-based triggers -- all configurable without code.

  • Comment keyword triggers

    Auto-DM when someone comments a specific word on your post

  • Welcome flows for new contacts

    Greet people the first time they message you

  • Timed follow-ups

    Delay a message by minutes or hours while the conversation is open

  • Story reply automation

    Automatically respond when someone replies to your story

  • Manual triggers for one-off sends

    Fire a flow from your dashboard with a single click

CRM

Contact Management & CRM

Know exactly who you're talking to. Every contact has a full profile with conversation history, tags, and activity timeline -- all searchable and filterable.

  • Contact profiles with conversation history

    Full timeline of every interaction across channels

  • Tags and segments for targeting

    Organize contacts into groups for precise automation

  • Search and filter across all contacts

    Find anyone instantly with advanced filters

  • Import/export capabilities

    Bring in existing contacts or export data anytime

Analytics

Analytics Dashboard

See what every flow does: how often it fires, how many DMs go out, who clicks. Real-time performance metrics that help you optimize your flows and grow your audience.

  • Triggers, messages sent and link clicks

    Per flow: how often it fired, how many DMs went out, how many people clicked

  • Flow performance at a glance

    See which flows get clicks and which need a better message

  • Contacts with tags

    Everyone who messaged you, tagged by what they asked for, exportable to CSV

  • Event-level activity log

    A real-time feed of every event across your account

5 nodes
Onboarding

Welcome Flow

3-step welcome for first-time messages

8 nodes
Sales

Product Launch

Announce & drive DM conversations

6 nodes
Support

FAQ Auto-Reply

Keyword-based question answering

4 nodes
Engagement

Comment Giveaway

Run contests via comment triggers

7 nodes
Sales

Lead Qualifier

Score and route leads via DM

5 nodes
Engagement

Re-engagement

Win back inactive subscribers

Templates

Template Library

Don't start from scratch. Browse pre-built flows for common use cases, deploy in one click, and customize to match your brand.

  • Pre-built flows for common use cases

    Professionally designed by automation experts

  • One-click deploy to your account

    Import any template and go live in seconds

  • Categories: onboarding, sales, support, engagement

    Find the right template for every scenario

  • Create and share your own templates

    Save your best flows as reusable templates

For Agencies

Client workspaces and approvals

Run every client from one login and one bill. Each client gets its own workspace with its own channels, posts, flows and inbox, and clients approve posts before anything goes out.

  • A workspace per client, one login, one bill

    Starter includes 2 workspaces, Pro 5, Business 10, Enterprise 20, your own included. Extra workspaces are $10/month each

  • Switch clients from the sidebar

    Each workspace keeps its own channels, flows, inbox, team, logo and brand color

  • Client approvals in 1 to 3 steps

    For example Review, then Approval. Approvers can be your team or the client

  • Clients approve from an email link on their phone

    One button opens a preview per channel. No password to remember

  • Comments with internal notes

    Talk with the client on each post. Internal notes stay hidden from them

  • Approved posts schedule themselves

    The final approval puts the post on the calendar. Nothing unapproved goes out

  • Hand a workspace over to the client

    When the contract ends, channels and active flows move to the client's own account

Workspaces

  • NNorthside Coffee
  • BBloom Studio
  • PPeak Fitness

Approval request

Review 1/2

New fall menu drops Friday. Comment MENU and we'll DM you the full list.

Instagram · Fri 9:00 AM

Client: Love it. Can we add the oat latte?

Internal note: swap photo 2

ApproveRequest changes
Compare Plans

Feature availability by plan

Plans differ in volume: contacts, flows, channels and seats. Every feature is included on every plan. Enterprise is on the pricing page.

FeatureFreeStarterProBusiness
Price per month$0$19$49$79
Active contacts / month1001,0005,00025,000
Past the contact limitAutomation pauses$0.025 / contact$0.012 / contact$0.005 / contact
Flows3UnlimitedUnlimitedUnlimited
Channels11020Unlimited
Team members12510
Visual flow builder, all node types
Instagram & Facebook DMs and comments
Keyword, comment and story reply triggers
Welcome flows and default replies
Delays, conditions, A/B and random splits
Tags, contacts, CSV import / export
Tracked links and smart links
Webhooks and HTTP requests
Shared inbox
Flow stats and analytics
Templates
Public API and MCP server
WhatsApp BusinessComing soonComing soonComing soonComing soon
Campaign Management

Run influencer campaigns end-to-end

Beyond DM automation, Chat33 is a full campaign management platform for brands and influencers.

Campaign Creation

Set budgets, DM keywords, milestone bonuses, and approval requirements. Fund via Stripe escrow.

Influencer Discovery

Browse creator profiles with trust scores, niches, and campaign history. Invite or accept applications.

Content Approval

Review submitted videos before they go live. Auto-approve after deadline. Reject with feedback.

Escrow & Payouts

Campaign budget held in escrow. Fixed fees + milestone bonuses released automatically to influencers.

In-App Messaging

Brand-influencer chat built in. FB Messenger-style popups. No need for external communication.

Campaign Feed

See all submitted videos in one feed with embedded players. Instagram, YouTube, and TikTok.

Video Analytics

Track content performance automatically

No more asking influencers for screenshots. View counts are polled automatically across all platforms.

Instagram Reels

Reach, likes, comments tracked via Instagram Graph API

YouTube

Views, likes, comments tracked via YouTube Data API

TikTok

Views, likes, shares tracked via TikTok API

Milestone Detection

Hit 10K views? Bonus is calculated and released automatically

Ready to build your first flow?

Automate your DMs and run influencer campaigns that drive results. Free to start. Set up in minutes.

No credit card required · Free plan available forever