E-commerce

Turn DMs into sales

Answer product questions, send product links, and turn comments into DMs, all through the messages your customers are already sending you.

Free plan available · No credit card required

The Problem

Your DMs are costing you revenue

Every day, potential customers reach out. Without automation, most of those conversations go nowhere.

Missed DMs = lost sales

Every unanswered product question is a customer walking away. You can't afford to leave money on the table.

Manual replies don't scale

Copy-pasting the same answers 50 times a day burns hours. Your team should be growing the business, not typing.

Customers want instant answers

Shoppers ask about price, size, and shipping in comments and DMs, often outside your working hours. A slow answer gives them time to buy elsewhere.

The Solution

Automate the questions you answer every day

From the first comment to the product link, Chat33 handles the repetitive part of selling in DMs.

Keyword Answers

When a DM contains a keyword like "PRICE" or "SIZE", Chat33 replies with the answer and the product link you wrote.

Comment-to-Sale

Post about a product, anyone comments "BUY" and they get a DM with the purchase link within seconds, as a button or as text.

Default Reply and Inbox

Messages that match no keyword get your default reply, then land in one inbox for Instagram and Facebook so your team can answer the rest by hand.

Tracked Product Links

Links in a flow can be tracked, so every flow shows link clicks next to its triggers and messages sent.

VIP Customer Flows

Tag contacts from a flow, then use a tag condition so your best customers get their own reply and offer when they message you.

By the Numbers

What you get with Chat33

Plain facts about the product, not borrowed benchmarks.

Seconds

From comment to product link DM

2

Instagram and Facebook, one inbox

7

Platforms to post product content

$0

Free plan, no credit card

Questions

How do I send a product link when someone comments on a post?
Set a keyword like LINK or PRICE on the post. Everyone who comments it gets a DM with the product link, as text or as a button, and the public comment can get a short reply so others see it works.
Can Chat33 answer price, size and shipping questions?
It can reply to keywords you choose, so a DM containing SIZE or SHIPPING gets the answer you wrote. Anything that does not match lands in the inbox, where you can set a default reply and answer by hand.
Does Chat33 track sales from DMs?
Each flow shows triggers, messages sent and link clicks. Purchases happen on your store, so check them in your store's own analytics, using the clicks from Chat33 as the top of the funnel.
Does it work on Facebook too?
Yes. Comment-to-DM and keyword replies work on Instagram professional accounts and Facebook Pages, and both inboxes are in one place.
Can I send my store's contacts to another tool?
Yes. You can export contacts with their tags as a CSV, and a webhook step in a flow can send each new lead to your CRM or to n8n.
Can I try it free?
Yes. The free plan includes 1 channel, 3 flows and 100 active contacts per month, with no credit card required.

Start selling through DMs

Turn product comments and DMs into clicks to your store. Setup takes minutes.

No credit card required · Free plan available forever